POSITION RESPONSIBILITIES
Leading Japan L&D(75%)
Identify the priority training and development needs of sales teams (sales force, key account managers, sales managers, marketing, and technical teams)
Develop the annual training plan and budget based on Zoetis' strategic issues and cluster priorities.
Implement a standard of training excellence at Zoetis in line with IL&D and with Japan
Coordinate and structure the Onboarding training plan for new commercial colleagues.
Create and update training content according to the need.
Collaborate to evaluate annually the level of technical and commercial skills of the sales force with technical and marketing partners
Ensure certifications for products, diagnostics, KAM skills, leadership (Lead for Success) and Marketing Excellence programs. Execute engaging face-to-face training and digital training tools (LMS, Zoom, IL&D Learning Portals, Power BI, Teach Up, etc.)
Develop the skills of "Coach" managers through field actions of "coach the coach" (minimum 3 face to face Field activities with sales force including sales managers per month)
Measure the impact of training and coaching actions on the performance and level of expertise of employees, by conducting gap analysis, providing appropriate recommendations and corrective actions.
Prepare, implement and monitor training courses as part of product launches and sales cycle meetings (POAs).Promote and implement Zoetis training programs and tools such as Solution selling and field force effectiveness platforms
Leading Korea L&D(25%)
Identify the priority training and development needs of sales teams (sales force, key account managers, sales managers, marketing, and technical teams)
Develop the annual training plan and budget based on Zoetis' strategic issues and cluster priorities.
Implement a standard of training excellence at Zoetis in line with IL&D and with Korea
Coordinate and structure the Onboarding training plan for new commercial colleagues.
Create and update training content according to the need.
Collaborate to evaluate annually the level of technical and commercial skills of the sales force with technical and marketing partners
Ensure certifications for products, diagnostics, KAM skills, leadership (Lead for Success) and Marketing Excellence programs. Execute engaging face-to-face training and digital training tools (LMS, Zoom, IL&D Learning Portals, Power BI, Teach Up, etc.)
Measure the impact of training and coaching actions on the performance and level of expertise of employees, by conducting gap analysis, providing appropriate recommendations and corrective actions.
Prepare, implement and monitor training courses as part of product launches and sales cycle meetings (POAs).Promote and implement Zoetis training programs and tools such as Solution selling and field force effectiveness platforms
ORGANIZATIONAL RELATIONSHIPS
The members of the International Center of Excellence and in particular the International L&D community
North Asia business leaders including BU Directors, HR, Bus Ops, Sales Managers, Marketing Team, Technical Team
EDUCATION AND EXPERIENCE
University degree in human capital development, adult education, biological, pharmaceutical, veterinary or agri-food sciences, and related fields
Experience in sales, key account management, marketing, preferably in the animal health or human health sector an advantage.
Fluent Japanese & English required (Fluency of Korean is also plus)
TECHNICAL SKILLS & LEADERSHIP CAPABILITIES REQUIREMENTS
Track record in commercial field experience, preferably in the field of veterinary medicine or human pharmaceuticals
Have an agility for learning and broader information gathering
Strive for excellence through others
Accountability, leadership, curiosity, self-sufficiency, adaptability
Ability to influence others, challenge status quo, and to collaborate and coordinate
Strong clear communicator and thinker
Passion for Learning and development
Ability to explain theory in a practical way, using own experience
Excellent organizational skills
Excellent project management skills
Mastery of Microsoft, Social Media and Digital tools
PHYSICAL POSITION REQUIREMENTS
Shinjuku Tokyo, Japan
Non Office Work policy (working from home/remote place up to 70%/month) is applicable.
Desired Skills and Experience
- Strengthing Field Force expertise in Selling skills, Field coaching, Leadership skills and key account management
- Meet the training and development needs of Zoetis commercial teams in line with the strategy and business priorities of Japan & Korea.
- Serve as a single point of contact for the Zoetis International L & D management.
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals.
As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock.
We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support.We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
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