MAKE AN IMPACT FROM DAY ONE
Ready to shape the future of global connectivity? Join us as a Global Service Delivery Manager and turn ideas into reality.
Your work will directly influence customer success and our position as a global leader.What You'll Do
・ Own the delivery process from start to finish
・ Collaborate with teams and partners to create seamless experiences
・ Navigate complexity and keep projects on track
・ Handle escalations with confidence
What You Bring
・ Basic understanding of telecom technology
・ Strong communication and coordination skills
・ Calm, solution-focused mindset
Why You'll Love This Role
・ Make a real impact for customers and our business
・ Work in a fast-paced, global environment
・ Build skills for career growth and leadership
Requirement
- 1-2 years of PM or PL or service delivery experience ideally in Teleco industry
- Customer facing experience
- Fluency in English and Chinese (Japanese is a plus).
- Ability to liaise effectively with other teams.
Better to have
- Experience in provisioning, planning, installation, commissioning, testing, or NOC environments (Ethernet, DWDM, IP Access, SD-WAN, DCA, NNI, MPLS).
- Knowledgeable with Data Centres policies will be added advantage.
- Bachelor's degree in Electronics & Communication Engineering preferred.
Looking to make a mark?
At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive.
We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most Recently We HaveSigned the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you.
For more information about our Inclusion and Diversity agenda, visit our DEI pages.Benefits
Our benefits support you through all parts of life, for both physical and mental health.
Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.
A global network
When you join Colt you become part of our global network.
We are proud of our colleagues and the stories and experience they bring – take a look at 'Our People' site including our Empowered Women in Tech.
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