Organization- Grand Hyatt Tokyo
Summary
・Management of all Front Desk operations
フロントデスク全体のマネジメント業務
・Support for operation of Check-in, Check-out and Cashier
チェックイン、チェックアウト、キャッシャー業務のサポート
・Assisting any kinds of guest requests by phone as well as responding
emails from guests
メール、電話対応
・Preparation and Handling for Group guests
MICE受け入れの準備・対応
・Room control
ルームコントロール
・Handling complain from guests
クレーム対応
Qualifications
・Excellent in customer service, team work and communication skills
高い接客技術、チームワーク力、コミュニケーション力がある方
・Fluent in Japanese and English (Business level)
ビジネスレベルの英語、日本語
・Basic PC Skills (Word, Excel)
基本的なPCスキル(ワード、エクセル)
-
Front Desk Agent
1ヶ月前
Tokyo Specialized Group ¥2,500,000 - ¥4,000,000 per yearフロントデスクエージェントの仕事は、上質な顧客サービスを提供することです。高級な環境で働くことができます。月曜日から金曜日まで働くことができます。バランスの取れたスケジュールです。この役割は、現代的な専門的な環境で、ホスピタリティのキャリア成長の機会があります。 · メンバーおよびゲストのニーズを満たし、スムーズな体験をサポートする · メンバー同士のつながりを促進し、全体の体験を向上させる · オフィスのセットアップ、電話システム、その他の管理業務を担当 · 電話応対を迅速かつプロフェッショナルに行う · 基本的なITの問題を解決し、必要に応じてサポー ...
-
Front Desk
2ヶ月前
Tokyo Grand Hyatt ¥2,500,000 - ¥5,000,000 per yearManagement of all Front Desk operations, Support for operation of Check-in, Check-out and Cashier, Assisting any kinds of guest requests by phone as well as responding emails from guests, Preparation and Handling for Group guests, Room control, Handling complain from guests. · Ex ...
-
Front Desk Manager
3週間前
Tokyo Mandarin Oriental ¥6,000,000 - ¥8,000,000 per yearObserve operation, strong leadership, great influence, responsibility, people development, experienced background on luxury hospitality, check in and check out hands on technique. · Observe operation · Strong leadership · Great influence · Resposibility · People development · Exp ...
-
Agent-Front Desk
2週間前
Tokyo, Japan Marriott Hotels Resorts ¥2,500,000 - ¥5,000,000 per yearJoin our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global ...
-
Tokyo, Japan Marriott Hotels Resorts ¥1,493,000 - ¥2,574,000 per yearAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. · Process all guest check-ins by confirming reservations, assigning room,Issuing and activating room key. · ...
-
Front Desk Agent
4週間前
Tokyo Specialized Group ¥1,000,000 - ¥1,200,000 per yearFront Desk Agent - Luxury Travel & Hospitality · Are you excited about providing top-notch customer service in a high-end setting? · We are looking for a Front Desk Agent for a leading luxury flexible workspace provider. · You'll be the first point of contact for a diverse group ...
-
Tokyo HSH Full time¥3,600,000 - ¥4,200,000 per yearThe Peninsula Hotels operates twelve world-class luxury hotels across Asia, Europe, and the USA. We offer an extraordinary environment that blends elegance with modernity, delivering unforgettable experiences to our guests. · Engage with guests and provide personalized service in ...
-
Chiyoda HSH Full time¥4,000,000 - ¥6,000,000 per yearThe Peninsula Hotels, a division of The Hong Kong and Shanghai Hotels Limited, operates twelve world-class luxury hotels across Asia, Europe, and the USA. Known for our legendary hospitality and commitment to excellence, we offer an extraordinary environment that blends elegance ...
-
Clerk-Front Desk
4週間前
Urayasu, Chiba Sheraton Hotels & Resorts ¥2,500,000 - ¥4,000,000 per yearProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, a ...
-
Clerk-Front Desk
1ヶ月前
Urayasu Sheraton Hotels & Resorts ¥2,500,000 - ¥4,000,000 per yearProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, a ...
-
Yokohama, Kanagawa Hilton ¥3,600,000 - ¥4,000,000 per yearp> · ハリソンの前台室長は、そのハリソンの前台サービスチームを管理し、次の業務を行います。 · 検証から退去までにゲスト全員に対して特別な経験を与えるようにするために準備をすること。また十分な情報も提供します。⦆ · ...
-
Urayasu Sheraton Hotels & Resorts ¥900,000 - ¥1,200,000 per yearAssist staff with expediting problem payments, follow up with guests regarding satisfaction with guest-related issues, and process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. · Process all payment types such as room charges ...
-
Front Office
6日前
Tokyo Hyatt Centric ¥3,000,000 - ¥4,500,000 per yearThe Assistant Manager - Front Office is responsible to assist · the Front Office Manager in managing the day-to-day · operation of the Front Desk at Hyatt Centric Ginza. ...
-
Tokyo The Unbound Collection by Hyatt ¥3,000,000 - ¥4,500,000 per yearFront Office Team Leader at Hotel Toranomon Hills. Front Desk Operations, customer service, and guest satisfaction. · Front Desk Operations · Customer service · Guest satisfaction · ...
-
Tokyo Jefferies ¥5,000,000 - ¥10,000,000 per yearAs a Product Manager in the Equities Front Office Technology team in Japan, you will work in a fast-paced team setting, alongside industry experts. You will be an expert in cross-functional, end-to-end design, development and delivery of principal trading product in Japan. · Prog ...
-
Duty Manager, Tokyo
2ヶ月前
Tokyo Park Hyatt ¥900,000 - ¥1,200,000 per yearAssist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. · Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Rel ...
-
Tokyo-To, Japan JPMorganChase ¥4,000,000 - ¥10,000,000 per yearJoin our G10 Fixed Income Financing trading desk in Japan, a growing business within the top tier global investment bank. · Be responsible for trade capture, trade life cycle management · Do short cover/funding for the desk facing brokers · Market make for client flows · Estimate ...
-
Rooms Supervisor
2ヶ月前
Tokyo, Tokyo The Ritz-Carlton Hotel Company, L.L.C.Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Ensures guest and employee satisfaction and maximizes the financial performance of the department. · ...
-
Tokyo, Japan Jefferies Financial Group ¥10,000,000 - ¥20,000,000 per yearAs a Product Manager in the Equities Front Office Technology team in Japan, you will work in a fast-paced team setting, alongside industry experts. You will be an expert in cross-functional, end-to-end design, development and delivery of principal trading product in Japan. · Prog ...
-
Tokyo Synechron ¥8,000,000 - ¥12,000,000 per yearWe are seeking a highly skilled Trading Technology Specialist with strong expertise in Front Office Trading Systems and a comprehensive understanding of trade lifecycle management. · Support and enhance Front Office Trading Systems to optimize trading operations. · Monitor and ma ...
-
Compliance Officer
1週間前
Tokyo Jobs via eFinancialCareers $60,000 - $120,000 per yearA leading global markets infrastructure group is seeking a Compliance Officer to join the Japan Compliance team. · ...