Tokyo Rakuten
Job Description

Business Overview


The Ad & Media Company is committed to the overall development of the Rakuten Group, aiming to make "Advertising" the fourth pillar of the group, following "EC, FinTech, and Mobile." Within the Rakuten Group, it is attracting attention as a crucial business area that will drive future group growth.

Department Overview

This position belongs to the "Rakuten Marketing Japan Department" within the Ad & Media Company.


The Rakuten Marketing Japan Department holds a unique position as "both a digital advertising agency and a platformer," operating in an environment where it can handle a diverse range of marketing products and cutting-edge digital solutions.


The Sales Assistant Group primarily handles operational tasks related to ad operations for the Rakuten Marketing Japan Department (LinkShare Japan business).


By managing various operational tasks, they contribute to improving organizational productivity and quality through implementing business flow improvements, automation, and promoting measures to prevent operational errors.


LinkShare Japan:
Position

Why We Hire


As the business grows and operations expand and become more complex, we welcome individuals who are passionate about building new workflows, consolidating existing flows, transforming to better systems, reducing man-hours through automation, and preventing human error.

We are looking for someone who can embody and lead operational reform.

Position Details

Job Overview


Based on requests for operational support from both internal and external sources, this role primarily handles various operational tasks associated with ad operations, such as report creation, management screen settings, and billing, payment applications.

Candidates for Assistant Manager will also be responsible for assisting with group management and handling organizational incident response tasks.

Specific Job Examples

Data aggregation and creation of various reports
General ad operation (primarily affiliate advertising)
Receiving new requests, creating work formats, and building operation flows
Checking ad content and requesting corrections from media
Responding to inquiries
Answering phone calls (transferring calls)

Work Environment

9 permanent employees, 3 temporary staff


It's a team with many mid-career hires, and while their backgrounds and years of service vary, members support and learn from each other while leveraging their individual skills and experience.

Mandatory Qualifications

At least 3 years of professional work experience
Experience in handling operational tasks such as data aggregation and input, constructing business flows, and improving operations
Proficiency in Excel (functions such as XLOOKUP, SUMIFS, INDEX, PivotTables, conditional formatting, etc.)
Experience using Microsoft PowerPoint and Word

Desired Qualifications

Team management experience
Work experience in the internet advertising industry
Understanding of HTML and CSS
Basic understanding of programming, such as VBA or Python
Basic knowledge of SQL

Others Information

Additional information on Location

Futako Tamagawa Rise Office

2-21-1 Tamagawa, Setagaya-ku, Tokyo

Additional Information On Secondment

This position belongs to Rakuten Group, Inc., but upon joining, you will be seconded to LinkShare Japan K.K.

The salary system, welfare benefits, and evaluation system will be the same as those of Rakuten Group, Inc.

Additional Information On English Qualification


English Requirement:
Yes

TOEIC, TOEFL, IELTS, etc.
Details will be provided if you proceed to the selection process.

#business #OperationalImprovement #customersupport #DigitalMarketing #adandmedia
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