IT Specialist
NAVTOR Japan K.K.
Established in 2011, NAVTOR has emerged as a market leader in providing innovative e-Navigation, and Performance solutions for the maritime sector. Putting you in control of your fleets with smart, secure and seamlessly integrated solutions.
Our regional office in Japan is seeking a highly skilled IT System Administrator to manage, maintain, and secure our IT infrastructure. This role involves ensuring the smooth functioning of systems, optimizing performance, and implementing robust cybersecurity measures to protect organizational data and resources from threats.
Work location:
Yokohama
Job level:
Senior staff or Staff level
Title:
IT Specialist
Positions:
1
Employment type:
Full-time
Terms of employment:
Permanent (Non-fixed)
Duties and Responsibilities
·
System Administration
· Manage and maintain servers, networks, and IT infrastructure to ensure high availability and performance
· Install, configure, and troubleshoot operating systems and applications
· Monitor system performance and make recommendations for upgrades or optimizations
· Provide technical support to resolve hardware, software, and network issues
· Assisting the software as a Subject matter expert
· Understanding the scope and application of the product, including technical compliances, trouble shooting, configuration management, and well versed with SQL server, IIS, and other IT infrastructure error codes and their handling etc.
· Responsible for ensuring that all parameters of Installation checklist are met with
· Responsible for IT related Onboarding & Offboarding of Employees
· Responsible for close out of IT related tickets raised in Freshdesk related to products and services installed
·
Cybersecurity
· Enforce and implement cybersecurity policies, procedures, and best practices developed by Head Office in Norway
· Monitor for security breaches and respond to incidents promptly
· Ensure compliance with industry standards and regulatory requirements
·
Documentation and others
· Document system configurations, processes, and security protocols
· Maintain a full inventory, Track, and maintain status of all IT assets of the company
· Stay updated on emerging technologies and threats, recommending proactive measures
· Achieve agreed KPI's & any Ad-hoc Function as assigned by the reporting Manager, particularly with technical support in the front line as a concurrent role
Qualifications
Essentials
· Bachelor's degree or equivalent educational background in information technology, Computer Science, or a related field
· years in IT system administration or cybersecurity roles
· Proficiency in managing networks, Network Troubleshooting firewalls, and security tools
· Comprehensive knowledge and understanding of Microsoft 365
· Independent and ability to multi-task
· High proficiency in both spoken and written English, and business-level Japanese skills
· Good communication and interpersonal skills
· Keen attention to detail and a proactive approach to IT security
· Strong problem-solving and troubleshooting skills
· High ethical standards and confidentiality
· Able to commute to the office in Yokohama
· Applicable only to those who hold a valid status of residence in Japan
Desirable
· Experience in IT System maintenance Maritime Industry
· Proficiency in Microsoft Defender XDR & Cyber Security
· Good Understanding of Intune, Entra ID, Autopilot
What we can offer
· Competitive rewards
· Flexible work environment, characteristic of Norwegian companies
· Innovative tasks, products and services offer the market
· Opportunities for professional growth and development
· Newly opened office in Minatomirai
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