The Company

Dexcom Corporation is a pioneer and global leader in continuous glucose monitoring (CGM). We began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:
Dexcom is seeking a Sr Sales Operations Analyst – Sales Analytics to work closely with Global and APAC Sales teams to provide analysis and insights to support the delivery of local business plans. The individual should be a self-starter and is comfortable working with large, complex and diverse data sets to provide actionable and insightful information to business partners.

Where you come in:

• Develop and maintain regular and ad-hoc reports and dashboards to track sales performance, revenue, and customer trends that provide comprehensive visibility into key performance indicators (KPIs). Present reports, dashboards, insights and findings in a clear, concise and/or actionable manner to support sales leadership in making informed decisions.
• Utilize various data sources, including CRM systems, marketing platforms, and financial databases, to conduct in-depth analysis of sales team performance, territory segmentation, and product/service performance. Identify trends, patterns, areas of success or improvement, and performance metrics to generate meaningful insights and actionable recommendations for sales leaders and key stakeholders.
• Administer and maintain the CRM system, ensuring data accuracy, completeness, and integrity. Implement enhancements and customizations to meet evolving business requirements. Provide training and support to sales teams to optimize their usage of the CRM platform.
• Implement data quality controls and ensure data integrity to maintain accurate and reliable sales data. This includes the creation and maintenance of detailed documentation of Sales processes, policies and procedures. Collaborate and ensure that all relevant stakeholders have access to up-to-date information and guidelines to uphold data governance policies
• Use data insights to identify growth opportunities, target customer segments, and optimize sales approaches. Proactively identify enhancements and insights to the Global and/or Regional Sales Leaders to enhance sales operating effectiveness/efficiencies.
• Collaborate with the Sales Training/Enablement team to develop data-driven training materials, sales tools, and resources for Sales representatives. Ensure that the Sales team is equipped with the necessary data and analytics to enhance their performance. Assist in onboarding new sales team members and provide ongoing support in leveraging sales tools and processes effectively.
• Collaborate with various departments, including – but not limited to – Marketing, Finance, and Operations, to understand business needs and align sales analytics initiatives with overall organizational goals.
• Support special projects designed to improve commercial performance and/or expand capabilities.
• Other responsibilities include supporting initiatives that build and expand Dexcom's Sales Operations capabilities.

What makes you successful:
• You must have proven experience in sales analytics, business intelligence, or a related analytical role.
• You must have proficiency in using analytics tools such as Excel, Tableau, Power BI, or similar platforms.
• You must have Familiarity with CRM systems (e.g., salesforce, Veeva) and other sales-related software.
• You must have at least business level of English and Japanese in order to liaise with Japan team and Global team.

• Your Prior experience in the Medical Devices or Pharmaceutical industries is advantageous.
What you'll get:

• A front row seat to life changing CGM technology. Learn about our brave community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

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