Japan, Ski, Snowboard, Snow, Hospitality, Marketing, Adventure sports, Winter sports
If the above sounds like your passion, this is your dream job
Active Life Japan owns and manages a growing network of hotels located primarily in Madarao Kogen Ski Resort (Nagano Prefecture), one of Japan's hidden gems known for its finest powder (aka 'Madapow').
actively recruit for a strong and diverse workforce."
Responsibilities:
- Manage and oversee the hotel's daily operations
- Customer relationship and satisfaction management
- Management of the hotel's department and areas (Front, Reservation, Housekeeping, F&B)
- Performance management and cost control for budgeting and maximising profits of the hotel group
- Manage hotel bookings with the Revenue Management team to achieve the Revenue Target
- Customer service, quality management and safety management
- Analysis, policy planning, and execution for improving issues for improving business performance and guest experience
- Planning of hotel personnel system, rostering, training of team members, education, guidance, consultation, etc.
- Work closely with our OTA and Agency partners to maximize reservations and revenue
- Work closely with various support teams, such as the Marketing Departmen, to develop campaigns and maximise reservations
Qualifications:
- 5+ years of Managed Ski resort experience
- Innovative thinker who drives self and others in the development and implementation of new ideas
- Able to communicate in English (Fluent) and Japanese (N2 or above)
- Good leadership skills
Working place: Hotel XPLORE Tarumoto, Myoko City, Niigata Prefecture
Working hours: 40 hours per week
Holiday: 180 days per year, depending on snow conditions
Remuneration; Base payment + incentive; negotiation
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