Chiyoda City The Peninsula Tokyo

Job Title: Front Desk Receptionist

We are seeking a talented and highly motivated Front Desk Receptionist to join our team at The Peninsula Tokyo.

About the Role:

  • Work for a prestigious hotel in our Front Office team.
  • Collaborate with a diverse and multilingual team of colleagues.

Key Responsibilities:

  • Oversight of the Front Office department, ensuring smooth registration and reception for guests.
  • Inventory management for room types and categories.
  • Effective resolution of guest complaints.
  • Coordination with Housekeeping and Engineering teams for room readiness.

Requirements:

  • Bilingual in English and Japanese.
  • Minimum 1 year of work experience in front desk operations.
  • Bachelor's Degree holder.

Benefits:

  • Social Insurance (Employment Insurance, Worker's Accident Compensation Insurance, Health Insurance, Employee's Pension)
  • Transportation Allowance (up to JPY 30,000/month)
  • Comprehensive Training and Talent Development Program (Overseas training opportunities)
  • Retirement Plan (company contributions up to 6% of employee salary)
  • Group Life Insurance
  • Regular Days-off (119 days/year)
  • Life Work Balance Leave (3 days/year)
  • Paternity Leave (5 days)
  • Complimentary Staff Restaurant (3 meals/day)
  • Uniform Laundry and Dry Cleaning (for business attire)
  • Employee Recognitions (Long Service Award, Model Employee Award)
  • Employee Events (Staff Party, Family Party)
  • Employee Discounts on Peninsula Boutique, Restaurants, and Bars
  • Complimentary Accommodation at Peninsula Hotels (for permanent employees after 1-year service)
  • Welfare Club (Relo Club)
  • Complimentary Bicycle Parking (on-site)
  • Employee Dormitory (subject to availability)

About Us:

The Peninsula Tokyo is superbly located opposite the Imperial Palace and Hibiya Park in Marunouchi district. Our multilingual colleagues are highly motivated and dedicated to excellence. We offer superb training and benefits, with structured career advancement and international opportunities.



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