About Organization:
Department Overview
Rakuten NEO is revolutionizing space management with the world's first end-to-end, AI-powered unmanned solution. Our cloud platform automates facility operations, providing businesses with unprecedented control and efficiency.
Imagine: unmanned facilities operating seamlessly, powered by AI
.Rakuten NEO delivers this reality with solutions for access control, automated merchandising, remote monitoring and control, and enhanced security
.
By leveraging data analysis, NEO optimizes space utilization, boosting efficiency and delivering a significant return on investment for our clients. We provide a secure and exceptional experience for end-users through easy access and AI-driven protection. Ultimately, Rakuten NEO transforms spaces into smart, efficient, and profitable asset
**s.
Why We H**
ire- Drive revenue growth for Rakuten NEO by selling integrated AIoT solutions (hardware, software, and services) to B2B clien
ts.- Expand Rakuten NEO's market share in the AIoT sect
or.- Establish and maintain strong relationships with key clients to ensure long-term business succe
**ss.
Why Join Rakuten**
NEO?Following a successful first half of 2025, Rakuten NEO is entering a phase of accelerated expansion. We are seeking driven sales professionals to play a key role in this growth and contribute to the continued success of our innovative solution. We value tenacity, integrity, and a collaborative spi
**rit.
Key Responsibil**
ities
• Proactively identify and qualify new business opportunities for Rakuten NEO's integrated AIoT Space Management Solution, focusing on facilities such as Fitness Centers, Co-working Spaces, Hotels, Elderly Care Facilities, and similar establishm
ents.
• Deliver compelling, solution-based sales presentations that clearly articulate how Rakuten NEO's integrated hardware-software-services platform resolves specific facility challenges and drives quantifiable ROI for cli
ents.
• Tenaciously manage the full sales cycle, from initial prospecting and lead qualification through diligent contract negotiation, with a focus on securing both initial implementation fees and long-term recurring subscription rev
enue.
• Collaborate closely with technical teams to ethically craft customized AIoT proposals that seamlessly integrate hardware deployment, software licensing, and ongoing support services to meet each client's unique n
eeds.
• Maintain accurate sales pipeline data and forecas
ting.
• Cultivate strong, trust-based relationships with key decision-makers in target industries, acting as a trusted advisor and long-term par
tner.
• Consistently achieve and exceed team's ambitious sales targets for both in
itialdeployments and subscription renewals, demonstrating a commitment to excell
ence.
• Partner with customer success teams to proactively ensure client satisfaction, maximize subscription retention, and identify opportunities for account expan
**sion.
Position D**
etailsBusiness Details: Manage the full sales cycle, from lead generation and qualification to solution presentation, contract negotiation, and client relationship management, focusing on Rakuten NEO's AIoT product and service port
folio.Stakeholders: Internal cross-functional teams (Sales, Engineering, Product Development, Marketing, Customer Support) and external B2B client stakeho
lders.Responsibilities: Generate new business opportunities, deliver compelling solution presentations, manage the sales pipeline, cultivate client relationships, and achieve or exceed assigned sales ta
**rgets.
Work Envir**
onment:Report directly to the NEO Section
**Manager
Minimum Qualifi**
c
ations:・Bachelor's degree in Business, Engineering, or a relat
ed field・Demonstrated track record of achieving sales ob
jectives・Proven ability to work as a team player with excellent collaboratio
n skills・Proven ability to execute solution sales to the B2
B sector・Experience with subscription-based revenu
e models・Strong technical
aptitude・Excellent communication and interpersona
l skills・
LanguageJapanese: Nati
ve levelEnglish: Busine
**ss Level
Preferred Qualif**
i
cations:・Proven ability to execute solution sales to the B2B sector, preferably with experience in IoT or related tec
hnologi
**es
Others:Additional information o**
n LocationRakuten Crimson Ho
**use, Tokyo
Additional information on**
SecondmentNot
applicabl
e
Languages:English (Overall - 3 - Advanced), Japanese (Overall -
**4 - Fluent)
Rakuten Shu**
gi Principles
Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principl
- es of Success.
Always improve, always advance. Only be satisfied with complete su
- ccess - Kaizen.Be passionately professional. Take an uncompromising approach to your work and be determined
- to be the best.Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unk
- nown territory.Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their c
- ustomers smile.Speed Speed Speed Always be conscious of time. Take charge, set clear goals, and en
gage your team.
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