Sales Support

1ヶ月前


Tachikawa, Tokyo Cyient

Sales Support & Web Maintenance Engineer (Renesas RX/RA)

Location

Tachikawa

Language

Japanese (Level – N2 and above)

Job Summary

This role focuses on supporting the sales expansion of Renesas RX and RA microcontrollers. Key responsibilities include creating technical documentation, supporting customer explanations, and improving the user experience (UX) of Renesas external websites.

Responsibilities:

  • Sales Expansion Support: Support sales for Renesas RX and RA microcontrollers (MCUs).
  • Documentation: Create high-quality application notes and technical documents that are clear, easy to understand, and easy for customers to apply.
  • Customer Support: Create customer explanation materials for the sales team.
  • Website Maintenance (UX Improvement): Improve product introduction pages on external websites (RX/RA MCUs).
  • Content Creation: Create materials for website posting, including competitor web benchmarks.
  • New Product Support: Create product introduction pages for new microcontroller products.

Required Skills:

  • Microcontroller Knowledge: Understanding of microcontroller operation, specifications, and built-in peripheral functions.
  • Software Analysis: Ability to analyze control software (drivers) for MCU built-in peripheral functions (C language).
  • Technical Writing: Ability to create technical documents (easy to understand, clear on conditions and results).
  • English Proficiency: Ability to understand English technical documents and handle content additions/corrections.
  • Office Software: Experience using MS-Office (Excel, Word).

Preferred Skills
:

  • Software Development: Driver software development for MCU peripheral functions (C language).
  • Development Environment: Experience installing, launching, and using Integrated Development Environments (IDEs).
  • Tool Creation: Tool creation using Excel macros (e.g., automated result collection).
  • Renesas Experience (BETTER): Experience developing software for systems using Renesas microcontrollers (especially RX and RA).
  • Improvement Proposals (BETTER): Able to propose improvement plans for technical issues.

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