At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Director, Client Executive to join our Asset Servicing team. This role is located in Japan (Tokyo).
In this role, you'll make an impact in the following ways:
- Independently develops the strategic plan for managing and growing existing client relationships in assigned segment/markets
- Identifies opportunities to evolve client business for incremental account growth across assigned markets.
- Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives
- Promotes firm services/product offerings that solve client challenges and achieve account growth. May evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm.
- Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model.
- Recommend product/service enhancements relevant to assigned client segment to fill underserved client interests and proactively recommend product/services directly to the client.
- Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
- Recommend areas for firm thought leadership efforts based on client feedback and may deliver thought leadership feedback both internally and externally to clients.
- Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
- Conduct frequent and regular check-ins with assigned clients across assigned markets, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.
- Ensures client management activities are conducted and captured. Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank.
To be successful in this role, we're seeking the following:
- Bachelor's degree in business or a related discipline, or equivalent work experience required; MBA or other advanced degree preferred
- At least 12 years in Relationship Management, Sales, Business Development, Consulting in the Financial Services industry; experience with sell-side clients as well as C-suite connectivity preferred.
- Demonstrated track record in exceeding sales or growth targets with Central bank clients/Asset Owners; cross sell of solutions; knowledge of financial digital solutioning will be an asset
- Significant expertise with sell-side industry trends, competitor services/offerings and client's business environment across Asia Pacific.
- In depth understanding of local/cultural nuances with bi-lingual capabilities (English and Japanese).
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
- America's Most Innovative Companies, Fortune, 2025
- World's Most Admired Companies, Fortune 2025
- "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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