Tokyo
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Logistics Specialist is responsible for coordinating the flow of inbound stock into the Ferrero Japan Business Unit in addition to financial management of company 3PL providers. This includes document control, master data maintenance, container prioritization and processing of associated finances for customs brokerage, deliveries, cold chain, quality support, and transport within the network. Additionally, Logistics Specialist will be mainly managing the daily operations of the replenishment model (Distributor/Direct) for Japan. Continuous improvements and stakeholder management are part of the daily agenda.
The position will support the Logistics Manager and broader Supply Chain team via reporting of Logistics capacity, FEFO & FIFO Management, Supply Chain KPIs and stock availability for local SKUs as required.
- Manage the import shipment arrangement, check and confirm estimated time of arrival through close coordination with shipping companies to make sure the actual arrival date is well communicated to all parties involved and provide update arrival report
- Coordinate with shipping company and custom broker on related documents required for cargo release
- Perform container allocation with the production plan to maximize transportation efficiency
- Coordinate with transportation companies and warehouse the products arrival in perfect condition
- Work with the insurance company/surveyor for any claim or shipment damages
- Monitor stock level and stock condition, provide weekly stock report and maintain accurate data in company system (SAP)
- Monitor warehouse condition in order to ensure goods store under Company's required standard to maintain product quality. Take an inventory count to follow up with company guideline
- Manage relevant documentation in a timely and precise manner
- Prepare sales invoice, debit note, and credit note to customer in case of damaging and shortage issue through company system (SAP) and ensure correctness of all invoices for import shipment
- Prepare import declaration and custom clearance for all containers arrival in Japan to meet statutory requirement
- Check and confirm the quantity listed on the invoices from plants to make sure it's correctness
- Provide data analysis and manage cost controls
- Prepare shortage/ damage stock report and send to central logistic to facilitate future improvements
- Verify and check with shipping forwarder on import cost. Provide 3 cost comparison on different nature of logistics cost
- Prepare shipment forecast volume on projecting upcoming logistics expenses
- Create purchase order to vendor and sales order to customer via SAP and keep it update when necessary
- Manage invoicing and purchase orders through the system, maintain SAP inventory accuracy
- Act as a focal point between distributor and Local business units, provide them and regional team with the relevant updates
- Manage the bonded warehouse, monitor the performance to keep and meet Company's quality guideline (different temperature warehouse and stock quantities, and others)
- Monitor repacking process and control at bonded warehouse
- Be responsible for delivering administrative assistance to facilitate functional, team, and office activities
- University degree in Supply Chain
- Good working knowledge of inventory controls, warehouse and distribution networks, customs documentation and customs clearance process, finance and purchase order management, handling claims for shipment damages. FMCG experience is preferred
- Supply Chain and logistics knowledge and execution (freight shipments, FEFO, Incoterms, demand and supply planning), good knowledge of local regulations and policies
- Knowledge of warehouse standards to maintain product quality
- Attention to detail, high accuracy in documentation and data management
- Sound analytical and numerical skills to interpret and explain complex information
- Strong communication skills with effective coordination with various stakeholders
- Strong focus on customer service and satisfaction
- Problem-solving abilities, comfortable solving new or unfamiliar problems
- Strong organizational and administrative capabilities
- Positive attitude towards business changes and ability to remain flexible
- Proficiency in using SAP for stock reporting and data maintenance, knowledge of SD and MM modules
- Advanced Microsoft Office skills
- Fluency in English and Japanese is required, Korean is considered a plus
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
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