Job Title: Sales Force Effectiveness Manager
Location: Tokyo, Japan
Department: Performance Analytics
Reports to: Head of Performance Analytics
About Opella
Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.
Our mission: to bring health into people's hands by making self-care as simple as it should be for over half a billion consumers worldwide.
We have:
- 100+ loved brands
- 11,000+ global team members
- 13 manufacturing sites
- 4 science and innovation centers
In Japan, through SSP, we lead with brands like EVE, Alesion, Hythiol, Drewell, and S-Tac.
We are B Corp certified in multiple markets.
More info:
Purpose of Role
To improve sales force productivity by:
- Establishing objective assessments of sales force size, structure, and allocation
- Leading productivity-focused initiatives
- Driving execution of sales and activity objectives
Key Objectives
Drive sales operations processes:
- Sales Target Setting
- Incentive Scheme design and management
- Activity objectives and CRM configuration
Create and lead performance management framework:
- Governance, metrics, insights, and action plans
Lead customer insight systematization:
- Segmentation and targeting
- Secondary market data integration
Facilitate resource allocation decisions:
- Sales force sizing, structure, geography, productivity, and channel investments
Support cross-functional initiatives:
- Projects that improve productivity
Requirements
Education:
- Graduate in Business or related discipline
- Degree in Statistics/Mathematics preferred
Technical Skills:
- Strong communication and presentation skills
- Interpersonal and leadership abilities
- MS Office and database proficiency
- Knowledge of compliance and ethics
Experience:
- Similar role in sales operations or analytics
- Experience in secondary market research
- Pharmaceutical industry experience preferred
Location:
- Based in Tokyo, Japan
Competencies Required
- Leading change and productivity improvements
- Strong analytical and business acumen
- Technical knowledge in CRM, reporting, planning systems
- Incentive management and design
- Sales target setting and communication
- Resource optimization and territory planning
- Customer segmentation and targeting (PST)
- Activity planning and performance management
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