Sales Assistant

2ヶ月前


Tokyo Banco do Brasil Japan ¥4,000,000 - ¥6,000,000 per year

Visão Geral do Cargo:

Cargo no Setor de Atendimento a Clientes de Alta Renda, responsável por apoiar as atividades do Gerente de Relacionamento, contribuindo para a melhoria da satisfação dos clientes e para o alcance das metas estratégicas do Banco.

Principais Atividades:

  • Suporte administrativo: atendimento ao cliente, elaboração de documentos, gestão de dados.
  • Apoio na organização e execução de campanhas e eventos.
  • Garantia de conformidade com normas internas e gestão segura das informações.
  • Proposição de produtos e serviços com base nas necessidades dos clientes.
  • Monitoramento de KPIs e elaboração de relatórios operacionais.

Pré-requisitos:

  • Experiência em atendimento ao cliente ou funções administrativas (preferencialmente no setor financeiro).
  • Conhecimento sobre operações bancárias e produtos financeiros.
  • Habilidade com Microsoft Office (Word, Excel, PowerPoint).
  • Proficiência em inglês e português.
  • Formação superior em Administração, Economia ou áreas correlatas.
  • Certificações brasileiras em investimentos (CPA-20, CEA, CFP ou correspondentes).

Qualificações Desejáveis:

  • Proficiência em japonês e espanhol.

Competências Requeridas:

  • Excelente comunicação verbal e escrita.
  • Foco no cliente e habilidades interpessoais.
  • Proatividade, flexibilidade e capacidade de resolução de problemas.
  • Alto senso ético e responsabilidade na gestão de informações confidenciais.

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