NOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU.
It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs.
In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings.
Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations.
This second aspect involves network monitoring and significant analysis of network data.Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity.
This role is a part of the centralized Network Operations Centre (NOC) org part of Amazon India. This role is based in Dalian, China and will be required to work for Amazon Japan.Key job responsibilities
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
- Develop and/or understand performance metrics to assist with driving business results.
- Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC.
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Languages proficiency (mandatory) – Japanese.
Basic Qualifications:
- Speak, write, and read fluently in Japanese at a business level or above (N1+)
Preferred Qualifications:
- Experience Experienced with endtoend ownership of major project deliverables
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.-
Shibuya Amazon Full time￥2,500,000 - ￥5,000,000 per yearNOC is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers and from Amazon FCs to ca ...
-
Shibuya Amazon Full timeNOC is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers and from Amazon FCs to ca ...
-
Shibuya Amazon Full time￥50,000 - ￥150,000 per yearNOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. · It ensures hassle free, timely pick-up and delivery of freight from vendors to ...
-
Event Manager
2ヶ月前
Shibuya W3Global ￥600,000 - ￥1,200,000 per yearWe are seeking an Event Manager to join our newly established Event Management team at a major foreign IT company client. The Event Manager will play a central role in planning and preparing events, coordinating with internal service lines and onsite teams, and advising on delive ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥900,000 - ￥1,200,000 per yearAmazon JapanサプライチェーンマネジメントにおけるAmazon Transportation Services Relay Operation Center (ATS ROC) では、日本全国にあるAmazonの物流拠点を結ぶ一日5000運行を超える運行を管理し、物流に関わる全てのメンバーの安全を保障し、サポートしています。Lead Trans Specialist (Capacity Procure Management, Operation Audit)は、OCPが担当している領域の内、特に運行調達オペレーションやその正確性を管理する役回り ...
-
Tokyo Amazon ￥20,000,000 - ￥30,000,000 per yearアマゾンは「地球上で最もお客様を大切にする企業であること」というビジョンを実現するために、常にお客様のことを第一に考え、チームで働くことが出来る方、オーナーシップを持ち、日々の仕事に情熱を持って取り組んでいただける方を求めています。 · アマゾンの物流拠点や日本全国にあるAmazonの物流拠点など利用できる情報があります。 · このポジションでは、日本における新しい輸送プロセスを作り上げていく先駆者となることができます。 · 幹線車両の発注のため運行情報をAmazonの期間Systemへのアップロード · 発注した運行情報に関して、お客様(アマゾンの拠点 ...
-
Greater Tokyo Area Ferrero ￥3,000,000 - ￥6,000,000 per yearAs a Logistics Specialist at Ferrero, you will be responsible for coordinating the flow of inbound stock, managing daily operations, and supporting the Logistics Manager and broader Supply Chain team. · Manage import shipment arrangement and confirm estimated time of arrival · Co ...
-
Tokyo Japan Awaits ￥400,000 - ￥800,000 per yearWe are seeking a Product Development Specialist to help plan, design, and manage Japan Awaits' travel products and experiences across Japan. · Plan, design, and manage travel products such as tours, experiences and itineraries · Research destinations, vendors, and new opportuniti ...
-
Tokyo Ideal Folks LLC ￥3,500,000 - ￥6,000,000 per yearWe're Hiring – Bilingual Customer Support Specialist (Tokyo / Hybrid) Join a fast-growing company on a mission to make the world a better place through innovative services · N1 level Japanese Language · Experience in customer support (IT or SaaS) · Business efficiency improvement ...
-
Tokyo, Tokyo Upwork Remote job￥3,000,000 - ￥6,000,000 per yearUpwork has partnered with a global consumer health company that develops and sells some of the world's most trusted everyday brands. Focused on wellness and personal care, the company delivers science-backed products across categories such as skincare, self-care, and essential he ...
-
Tokyo, Tokyo Stryker ￥4,000,000 - ￥8,000,000 per yearThe Transport Product Engineer is responsible for the day to day product support and technical aspects of customer product enquiries. In partnership with the sales team and Product Manager, the Transport product Engineer will offer customers direct access to a product expert who ...
-
Tokyo Amazon ￥800,000 - ￥1,200,000 per yearThe candidate should be able to identify a potential shipment issue and create a solution, while driving the customer experience without compromising on time. They will serve as the primary custodians of shipment tracking for the business to final delivery. · Continual, tactical ...
-
Tokyo EF ￥4,500,000 - ￥7,500,000 per yearWe are now looking for an entrepreneurial negotiator with a nothing is impossible attitude to join our Procurement team in our dynamic and multi-national Ops team in Tokyo. As a part of the Procurement team, your responsibility will be procuring cost-effective and qualitative ser ...
-
Greater Tokyo Area Japan Awaits ￥3,000,000 - ￥6,000,000 per yearWe are seeking a Travel Planner Specialist to plan, design, and manage Japan Awaits' travel products and experiences across Japan. · We will work closely with local guides, accommodations, and vendors to ensure high-quality, authentic, and seamless travel experiences. ...
-
Greater Tokyo Area Otis Elevator Co. ￥8,400,000 - ￥13,000,000 per yearAs a Senior Recruiter, you will be responsible for a wide range of tasks, from planning and executing recruitment strategies to improving the entire recruitment process. · Develop and define strategies for new graduate and mid-career recruitment · Execute direct sourcing (e.g., L ...
-
Tokyo, Tokyo Hitachi Energy ￥6,000,000 - ￥12,000,000 per yearThe opportunity to lead the project team, establish the project execution approach, and oversee project hand-over, execution planning, and monitoring and control activities for both internal and external resources to accomplish all project goals and define project plan documents, ...
-
Industry Advisor
3週間前
Tokyo, Tokyo Microsoft Innovation Center ￥8,000,000 - ￥20,000,000 per yearAI-led transformation is impacting every industry around the world. From telecommunications, Media, Gaming to financial services and retail. Customers across all Industries are asking Microsoft to help them reinvent their business, innovate, and digitally transform to today's new ...
-
Tokyo, Tokyo Continental ￥600,000 - ￥1,800,000 per yearLead the local development team, accelerate individual development of employees, make sure assigned tasks are fulfilled successfully. Align and coordinate PDT related activities across Japan, Korea & India region. · ...
-
Tokyo Rhenus LogisticsGain a deep understanding of our organization and its operations, while developing key competencies that will prepare you for a successful career in Rhenus Air & Ocean. · ...
-
Tokyo Shangri-La Group ￥400,000 - ￥600,000 per yearJoin Shangri-La, a successful pioneer in Asian hospitality, and gain quality experience in the events management field. · Plan and coordinate MICE events and banquets handed over from the sales team. · Fully understand and propose all products and services related to the event. · ...
-
Tokyo, Tokyo Boeing ￥1,000,000 - ￥1,400,000 per yearAt Boeing we innovate collaborate to make the world a better place · We re committed to fostering an environment for every teammate thats welcoming respectful inclusive with great opportunity for professional growth. · Find your future with us.The selected individual will work ac ...
