職務内容
フロントデスクサービス
受付ロビー、会議室を安全かつ清潔に保つ
来訪者/クライアントの到着案内および記録管理。
スタッフ/来訪者のアクセスカード発行と回収
電話対応と転送、通話データ報告管理、データーの定期的維持・更新
会議室の予約管理
コンシェルジュサービスの提供(タクシー予約、レストラン予約/道案内、クリーニングサービスなど)
調達とベンダー管理
現場業者が基準に従い、業務を遂行するよう管理・支援
(ベンダーの作業インスペクションを含む)
必要に応じてベンダーのサービスや調達のサポート
ファイナンス管理
ファイナンスマネジメントが適時かつ正確に完了するよう、ファイナンスプロセスをサポート
JDEでの発注書の迅速かつ正確な管理を確保
健康安全管理
現場の安全手順が適切に実施されていることを確認するため、定期的な監査を実施
必要に応じて安全手順の実施を支援
オンサイト管理
業界のベストプラクティス運営の実施を支援
現場検査と評価を実施し、すべての建物の手順とパフォーマンス指標が維持されていることを確認
コスト削減と運営基準の改善への取り組み
必要に応じて受付業務のカバー
必要に応じて会議室予約のFMサポート提供
パントリースタッフと協力し、必要な物品の在庫管理
リスク管理
不動産リスク管理プログラムの実施と管理
災害復旧と事業継続計画の実施とモニタリングサポート
確立されたエスカレーション手順とインシデント報告手順の順守
JLLの業務行動規範を遵守し、会社のガイドライン、手順、戦略順守
主要業績評価指標(KPI)とサービスレベル契約(SLA)の目標達成
Front Desk services
Ensuring the reception lobby, meeting rooms are clean, tidy, secure and in line with workplace safety requirements
Greet and guide visitors / clients, informing staffs of their arrival
Maintain visitors' registration record
Issuance and return of staff/visitor access card
Handle and redirect incoming calls and maintain a call data report
Maintain and update staff phone list on regular basis
Manage meeting room bookings
Provide concierge services (e.g. taxi bookings, restaurant booking/directions, laundry services etc.)
Procurement & Vendor Management
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)
Assist in the procurement of vendors and services as required
Finance Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Ensure prompt and accurate management of purchase orders in JDE
Health & Safety Management
Conduct regular audits to ensure safety procedures on site are in place and working
Assist in carrying out safety procedures when needed
Site Operations Management
Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Seek ways to constantly reduce costs and improve operational standards
Maintain premises in neat and good working condition at all times
Maintain duplicate office keys in good order
Assist with receptionist coverage from time to time
Provide FM support for meeting room bookings where required
Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock
Risk Management
Assist in the implementation and management of property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies
Achieve Key Performance Indicators and Service Level Agreement targets
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Shibuya JLL Japan ￥2,500,000 - ￥4,000,000 per yearEnsuring the reception lobby, meeting rooms are clean, tidy, secure and in line with workplace safety requirements. Greet and guide visitors / clients, informing staffs of their arrival. Maintain visitors' registration record. Handle and redirect incoming calls and maintain a cal ...
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Tokyo JLL Full time￥300,000 - ￥600,000 per yearFacility Coordinator role at a travel technology company, responsible for front desk services, procurement and vendor management, finance management, health and safety management, site operations management, and risk management. · Ensure reception lobby, meeting rooms are clean, ...
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Academy Manager
2ヶ月前
Shibuya TÜV SÜD ￥5,000,000 - ￥12,000,000インフォサービス部では、認証関連のセミナーや研修プログラムを戦略的かつ主体的に企画・運営できる担当者を募集しています。社内外の関係者と連携しながら、市場ニーズに合った高付加価値の学習イベントを企画・実施・改善していく役割です。組織構成として、BA事業本部では17名おり、インフォサービス部は3名在籍しております。 · 研修・セミナーの企画・運営 · 市場ニーズを踏まえて、社内外と連携しながら新しい研修・セミナーを企画・実施。講師の手配や価格設定、集客も担当し、スムーズな開催をリードします。 · 事業運営とチームマネジメント · 業務効率化のための改善策を導 ...
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Academy Manager
2ヶ月前
Shibuya-ku, Tokyo TÜV SÜDテュフズードジャパン株式会社の研修企画マネージャーTraining Program Planning Managerのポジションです。市場ニーズに合った研修プログラムを企画・実施し、講師の手配や価格設定、集客も担当します。また、事業運営とチームマネジメント、販売チャネルの拡大とプロモーションも行います。 · 研修・セミナーの企画・運営 · 事業運営とチームマネジメント · 販売チャネルの拡大とプロモーション · プロジェクトマネジメントの経験 · 人材マネジメント経験 · ロジカルシンキングスキルを有した課題整理・施策立案・関係者との調整を的確に行える方 ...
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Shibuya Demexios ￥5,000,000 - ￥10,000,000 per yearWe are seeking a Manufacturing Site Deployment & AIT Manager to lead the end-to-end deployment and operational readiness of a satellite integration facility. · Lead the execution and delivery of your assigned satellite integration facility—from kickoff to handover. · Own the loca ...
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Shibuya JLL Japan ￥4,000,000 - ￥6,000,000 per yearAs the Facilities Coordinator at JLL's Work Dynamics division serving a major American multinational technology client in Tokyo, you will provide outstanding facilities management services while proactively leading, monitoring, and managing onsite client account activities. · Man ...
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Tokyo Amazon ￥2,500,000 - ￥5,000,000 per year組織開発スペシャリストは、Amazonのミドルマイル部門をサポートする組織開発担当のスペシャリストを募集しています。日々工夫を重ねています。自社の輸配送ネットワークのうち、「幹線輸送」の領域を担当する組織に対して、下記の組織開発業務を担います。ミドルマイル部門に所属するメンバーに対して、入社直後からラーニング/トレーニングの機会を提供することで、すべてのメンバーが生産性高く活躍し、更なるCustomer Experienceの向上に貢献することを目指します。また業務をしていく中で必要なスキル・知識が習得できるようなProgramを提供し、メンバーが成長で ...
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Shibuya-ku, Tokyo JLL ￥3,500,000 - ￥6,000,000 per yearJLL is seeking a Facilities Coordinator to provide outstanding facilities management services to a major American multinational technology client in Tokyo. The role involves managing vendor services, leading office inspections, and maintaining office equipment and supplies. · Man ...
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Event Manager
2ヶ月前
Shibuya W3Global ￥600,000 - ￥1,200,000 per yearWe are seeking an Event Manager to join our newly established Event Management team at a major foreign IT company client. The Event Manager will play a central role in planning and preparing events, coordinating with internal service lines and onsite teams, and advising on delive ...
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Shibuya-ku, Tokyo Demexios ￥6,000,000 - ￥12,000,000 per yearWe are seeking a Manufacturing Site Deployment & AIT Manager to lead the end-to-end deployment and operational readiness of a satellite integration facility. You will oversee the local facility's setup from project initiation through commissioning and, once the site becomes opera ...
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Tokyo Skillhouse Staffing Solutions K.K. ￥6,000,000 - ￥10,000,000 per yearOnline Travel Platform -specializing in booking local tours and experiences worldwide, is seeking a · Site Reliability Engineer · Design, build, and operate the application infrastructure for the main platform (DevOps-focused) · Oversee both B2C and B2B systems, taking ownership ...
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Shibuya-ku, Tokyo JLL ￥60,000 - ￥120,000 per yearWe're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. · The candidate will be experienced in providing outstanding servic ...
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Shibuya JLL Japan ￥640,000 - ￥1,280,000 per yearThe candidate will be experienced in providing outstanding services in support of Office Management, proactively leading, monitoring and managing onsite Client account activities while ensuring end users communications in a timely manner and contributing to the account financial ...
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Shibuya JLL Japan ￥2,500,000 - ￥4,000,000 per yearEnsuring the smooth, efficient, and positive operation of the office or physical work environment by providing administrative and operational services and creating a supportive and productive atmosphere for employees and visitors. · Handling and responding inquiries and requests ...
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Shibuya JLL Japan ￥4,000,000 - ￥6,000,000 per yearThis position is an Assistant Facilities Manager role at JLL, providing facility management services to an American multinational technology company. The main responsibilities include managing site budget, spending, and variance, and guiding the IFM team to deliver operations on ...
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Commercial Counsel
1週間前
Shibuya Omnissa ￥6,000,000 - ￥10,000,000 per yearWe are looking for an experienced Commercial Counsel to support our growth across Asia-Pacific Japan region. · ...
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Commercial Counsel
1週間前
Shibuya-ku, Tokyo Omnissa ￥2,000,000 - ￥3,000,000 per yearWe are OmnissaThe opportunity as Commercial Counsel - Japan (Generalist, APJ Legal), you will play a key role in supporting Omnissa's growth across the Asia-Pacific Japan region. ...
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Production Manager
2週間前
Shibuya SMALL WORLD / Work in Japan? ￥5,000,000 - ￥8,000,000 per yearThis role will work in a fast-paced cross-functional environment managing projects from intake to final program reconciliation. · ...
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Shibuya Migaku ￥3,000,000 - ￥6,000,000 per yearWe're now hiring a diligent and bright-spirited Business Operations Manager to support both our CEO and wider company staff on their mission to turn our rising startup into a dominant force on the global language learning landscape. · We're a startup through and through which is ...
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Audio Visual
3週間前
Shibuya NTT DATA North America ￥2,500,000 - ￥5,000,000 per yearWe are currently seeking a Audio Visual (AV) Production Manager to join our team in Shibuya, Tokyo (JP-13), Japan (JP). As a member of the Live Event Production & Technologies team this role will work in a fast-paced, cross-functional environment. · Define and execute the product ...
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Production Manager
1週間前
Shibuya-ku, Tokyo SMALL WORLD / Work in Japan? ￥800,000 - ￥1,200,000 per yearThe Production Manager collaborates with stakeholders to manage projects from intake to final program reconciliation. They define feedback and approvals, generate production documents, write creative briefs, operate audio and video equipment, · and consult on event production.Def ...
