Kobe Westinghouse Electric Company LLC.

Job Title: Customer Solutions Engineer (CSE)

The individual contributor Sales support role will be based in Asia, reporting into ELA and taking direction from two Product Managers with a matrix reporting line to the Asia Sales VP.

Duties and Responsibilities:

  • Partner with Asia Account Teams and OPS VP Sales to identify customer needs and define technical requirements for applicable product areas.
  • Prioritize, define, and implement product promotion and technical sales tactics for applicable product areas.
  • Closely interact with customers to ensure policies, practices, and procedures are understood and followed.
  • Use customer data, technical requirements, and market intelligence to enhance product offerings and recommend delivery improvements.
  • Support Account Team development of opportunities and capture plans, and work with OMS Segment Leaders to establish market prices.
  • Develop winning value propositions by providing product information, technical specifications, and recommending offers.
  • Execute global market pull/product push tactics for applicable product areas.
  • Facilitate the Integrated Market Plan process and drive implementation actions for assigned product areas.
  • Provide support and maintenance of D365 and Wave pipeline growth in assigned territories.

Geographical Coverage: China, Japan, Korea, Taiwan, India (Tentative)

Key Performance Measurement: Achievement of Sales objective (OE, MAS%) set by ELA upon alignment with ASIA Sales VP and Asia Account team

Estimated Salary: $80,000 - $110,000 per year

Location: Asia



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