Additional Information
Job Number
Job Category
Food and Beverage & Culinary
Location
W Osaka, 4-1-3 Minami Semba, Chuo-ku, Osaka, Osaka-Fu, Japan, VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
Position Summary
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
-
Osaka, Osaka CASETiFY ￥2,500,000 - ￥4,000,000 per year顧客のライフスタイルに寄り添った提案はもちろん、売上管理やスタッフ採用、トレーニング、マネジメントなどの業務をお任せします。 · 店舗マネジメント業務 · スタッフ採用・育成(トレーニング、ロープレ) · 売上管理、売上報告 等 · ...
-
Osaka, Osaka Turner & Townsend ￥900,000 - ￥1,200,000 per yearWe are seeking an Assistant Project Manager to join our team in Osaka, Japan. The successful candidate will be responsible for advising at a strategic level at the project conception stage, leading the establishment of the overall success criteria for the project, and planning fo ...
-
Osaka, Japan Turner & Townsend ￥3,000,000 - ￥6,000,000 per yearAssistant Project Manager job in Osaka, Japan at Turner & Townsend. The role involves project management including advising on strategic approaches, leading project governance and planning for quality, safety and environment issues. · ...
-
Osaka, Osaka W Hotels ￥2,160,000 - ￥4,320,000 per yearContact appropriate individual or department to resolve guest calls and requests. · Use sales techniques to maximize revenue and maintain guest loyalty. · Determine and give compliments to guests as gifts for their patronage. · ...
-
Osaka, Osaka W Hotels ￥3,000,000 - ￥6,000,000 per yearCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. · ...
-
Osaka, Osaka St. Regis Hotels & Resorts ￥120,000 - ￥180,000 per yearOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. · ...
-
Kyoto, Kyoto Hyatt Regency ￥2,500,000 - ￥5,000,000 per yearウェッジングアシスタントマネージャーは、チーム 運営を担うポジションです。新規対応や打合せを担当するメンバーの調整・支援を中心に、フェアのスケジューリング、ウェブやSNSでの情報発信、レポート作成、協力会社担当者との連携など、チーム 全体の業務が円滑に進むようサポートしていただきます。 · 新規対応スタッフや外部プランナーの業務調整・進捗管理 · 担当プランナーの割り振りとサポート体制の整備 · 業務フローやオペレーションの最適化に向けた調整・改善 · ウェッジング 業界での実務経験(プランナー、 営業、マーケティングなど職種不問 ) · チームや外部関 ...
-
Ōsaka Hilton Full time￥1,200,000 - ￥1,500,000 per yearThe Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He/she oversees and directs all aspects of negotiation coordination process as well as successful handling Corporate FIT MICE Social Tour & Travel events assigned. · ...
-
Osaka, Osaka lululemon ￥400,000 - ￥1,200,000 per yearThe Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. ...
-
Osaka, Osaka Turner & Townsend ￥2,500,000 - ￥5,000,000 per yearTo assist in estimating and cost planning activities, preparing and evaluating VE items, and facilitating the procurement process. Attend key Client's team meeting and advise on commercial matters. Assist in monitoring project cost and managing change orders, and prepare monthly ...
-
Osaka, Osaka Turner & Townsend ￥3,000,000 - ￥6,000,000 per yearAssist in estimating and cost planning activities, prepare and evaluate VE items, and facilitate the procurement process. Attend key client meetings and advise on commercial matters. Monitor project cost and manage change orders. Prepare monthly cost reports for senior management ...
-
Coord-Front Office
2ヶ月前
Osaka, Osaka Moxy Hotels ￥2,000,000 - ￥2,500,000 per yearProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. · Process a ...
-
Osaka, Osaka W Hotels ￥2,500,000 - ￥4,500,000 per yearProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are ...
-
Greater Osaka Area JW Marriott ￥200,000 - ￥400,000 per yearProvide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Es ...
-
フロントナイトマネージャー
2ヶ月前
Greater Osaka Area JW MarriottAssist staff with expediting problem payments, follow up with guests regarding satisfaction, process all guest check-ins, and process all payment types. · Assist staff with expediting problem payments · Follow up with guests regarding satisfaction · Process all guest check-ins · ...
-
ゲストエクスペリエンス スーパーバイザー
4週間前
Greater Osaka Area JW Marriott ￥2,000,000 - ￥2,500,000 per yearProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptio ...
-
Osaka, Osaka The Ritz-Carlton Hotel Company, L.L.C. ￥900,000 - ￥1,200,000 per yearSupervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. · Supervises and manages employees. · Maintains service and sanitation standards in restaurant, bar/lounge an ...
-
シニアマーケティングマネージャー
6日前
Greater Osaka Area JW Marriott ￥2,000 - ￥6,500 per yearDevelops and implements marketing strategies designed to achieve RevPar/share-of-wallet goals. Manages all in-hotel messaging to guests. · ...
-
Osaka, Osaka W Hotels $20,000 - $40,000 per yearProcess all guest check-ins, check-outs, room assignments and requests. · ...
-
Osaka Learnship Networks GmbH Freelance￥40,000 - ￥80,000 per yearLearnship Networks GmbH are looking for a native-level Japanese language trainers to teach online courses. · ...
-
Welcome Desk Agent
4週間前
Osaka, Osaka W Hotels ￥200,000 - ￥400,000 per yearProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. · ...
