Customer Service

1ヶ月前


Greater Tokyo Area EVEROK GROUP

Job Description

● Provide competitive solutions for Air/Ocean freight to Customers and Overseas Partners.

● Booking to liners, Airlines and liasing for shipment execution.

● Pre-alert customer/agents for shipments

● Monitor and clean up booking for any shortfall/cancellation.

● Job creation in System and issuing of Shipping documents, MAWB/MBL, HAWB,HBL

● Follow up any issues/inquiries from customers/agents.

● Manage weekly/monthly booking report.

REQUIREMENTS:

● Education diploma from any field.

● Required language(s): English, Japanese.

● Ability to converse in Mandarin is an added advantage but not absolutely required.

● Minimum 3 years experience at the same position.

● Diligent, good attitude and good interpersonal skill.

● Can work with tight deadline and detail oriented.

● Customer-focused mindset and problem solving.



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