Tokyo Colt Technology Services ¥2,500,000 - ¥5,000,000 per year

◎職務概要◎

当ポジションは、指定された顧客向けソリューションに対して、エンドツーエンドの技術支援を提供するポジションです。社内のProfessional Services、オペレーション、エンジニアリング部門と連携しながら、技術的な知見を活かしてソリューションの品質維持・改善に貢献します。エスカレーション対応、変更管理の調整、関連業務の遂行を通じて、顧客満足度の最大化を目指します。

◎主な業務内容◎

  • 顧客向けソリューションの技術的支援と運用管理
  • 社内関連部門との連携による課題解決と改善提案
  • エスカレーション対応および技術的なインサイトの提供
  • 変更管理の調整と実施
  • SLA(サービスレベル合意)の達成に向けた活動

◎連携部門◎

ネットワークオペレーション

エンジニアリング

サービスデリバリー

プロダクト

カスタマーソリューション

サービスマネジメント

指定エンジニア支援

コンサルタント

【必須(MUST)】

  • 日本語:ビジネスレベル以上(流暢レベルが望ましい)
  • 英語:ビジネスレベル以上(流暢レベル歓迎)
  • IPネットワークの設計および運用における実務経験5年以上
  • CCNP相当以上の資格保有(CCIEやCISSP保持者は特に歓迎)
  • 顧客対応の経験がある方

【歓迎(WANT)】

  • IPSEC、HSRP、BGP、OSPF、802.11、QoSなどのネットワークプロトコルに関する深い理解
  • TCP/IPモデルに関する確かな知識
  • 実務に基づいたネットワークエンジニアリングの経験

What We Offer You

Looking to make a mark?

At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

  • Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most Recently We Have

  • Signed the UN Women Empowerment Principles which guide our Gender Action Plan
  • Trained 60 (and growing) Colties to be Mental Health First Aiders
  • Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our
    DEI pages
    .

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

  • Flexible working hours and the option to work from home.
  • Extensive induction program with experienced mentors and buddies.
  • Opportunities for further development and educational opportunities.
  • Global Family Leave Policy.
  • Employee Assistance Program.
  • Internal inclusion & diversity employee networks.

A global network

  • When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at 'Our People' site including our Empowered Women in Tech.


  • Tokyo Colt Technology Services ¥2,500,000 - ¥5,000,000 per year

    This position provides end-to-end technical support for specified customer solutions, collaborating with internal Professional Services, Operations, and Engineering departments to maintain and improve solution quality. Escalation, change management, and related activities are per ...


  • Tokyo Colt Technology Services ¥5,000,000 - ¥15,000,000 per year

    This position provides end-to-end technical support for specified customer solutions, collaborating with Professional Services, Operations, and Engineering departments to maintain and improve solution quality. The goal is to maximize customer satisfaction through escalation, chan ...


  • Tokyo Colt Technology Services ¥6,000,000 - ¥12,000,000 per year

    A Customer Solutions Engineer provides end-to-end support to designated customer solutions, collaborating with Professional Services and Operations and Engineering functions to own the customer solution and provide technical insight. · Participate in handover of new customer solu ...


  • Tokyo Colt Technology Services ¥6,000,000 - ¥12,000,000 per year

    Design and implement network solutions for clients in the Asia region, understanding customer business challenges and providing optimal technical solutions to drive customer satisfaction and business growth. · Design and implement network solutions for clients in the Asia region ...


  • Tokyo Compass Offices ¥900,000 - ¥1,200,000 per year

    We are looking for a Business Development Manager to join our team in Tokyo. As a Business Development Manager, you will be responsible for expanding our business by identifying and pursuing new business opportunities, building relationships with existing and potential clients, a ...


  • Tokyo Compass Offices ¥4,080,000 - ¥8,160,000 per year

    We are looking for a Sales Business Development professional to join our team at Compass Offices. As a sales business development professional, you will be responsible for acquiring and developing a portfolio of local key accounts, both real estate brokers and corporate clients. ...


  • Tokyo Compass Offices ¥4,000,000 - ¥10,000,000 per year

    Maintains a well-developed and diverse broker and key account portfolio, with a clear focus to generate revenue streams across all products and services in both the local market, as well as across the entire Compass Offices network. · Grows business from existing customers throug ...


  • Tokyo, Tokyo G Talent ¥3,600,000 - ¥5,400,000 per year

    Software Development Engineer responsible for requirement definition, basic design, detailed design, implementation, testing, release, maintenance and operation in software development. · ...

  • Server Side

    1ヶ月前


    Greater Tokyo Area G Talent ¥3,600,000 - ¥14,000,000 per year

    You'll be responsible for the end-to-end development of new and existing services. This includes all phases of development, from business planning and requirements definition to design, development, and testing. · Design and develop new services and features. · Redesign existing ...


  • Tokyo G Talent ¥9,900,000 - ¥14,000,000 per year

    Lead Engineer (Mobility related) at Japan's Largest Automobile Manufacturer. Collaborate with other engineers and the business planning team to quickly launch products and link them to social implementation. · Steer the entire project, from research theme exploration, project pla ...


  • Tokyo, Tokyo G Talent ¥6,000,000 - ¥12,000,000 per year

    They are looking for an engineer to work on the development of a video streaming service. · Experience with React, GraphQL · Business level of English · Sympathy for and willingness to practice the Agile Software Development Manifesto · Sympathy for and willingness to practice th ...


  • Tokyo, Tokyo G Talent ¥7,000,000 - ¥10,000,000 per year

    The company is seeking a Cloud Platform Engineer to join its team at a pioneer in AI solutions for marketing and advertising. As a core member of the engineering division, you will be responsible for the design, implementation, and operation of cloud infrastructure based on best ...


  • Tokyo, Tokyo G Talent ¥6,000,000 - ¥10,000,000 per year

    The company is developing business applications that support socio-industrial infrastructure based on the SENSYN CORE platform. The company intends to grow SENSYN CORE and new products to support more advanced operations and complex use cases in the future. · Development of SENSY ...


  • Tokyo, Tokyo G Talent ¥4,000,000 - ¥9,000,000 per year

    This role involves developing a data platform that streamlines data delivery for in-house applications, using AWS cloud services. The successful candidate will design, develop, and operate an efficient data architecture, enabling effective data utilization. The project aims to co ...


  • Tokyo, Tokyo G Talent ¥960,000 - ¥1,440,000 per year

    Server-side Engineer for Famous App Development Company. Develop new features with Kotlin, lead system development, and ensure stable operation. · ...

  • Fullstack Engineer

    4週間前


    Tokyo, Tokyo G Talent ¥4,800,000 - ¥15,000,000 per year

    Full-stack engineer position at a startup company in Tokyo, Japan. The company provides a service that allows users to create demo content by cloning and customizing software with no-code. The role involves implementing server-side, frontend, and Chrome extension features, defini ...


  • Tokyo, Tokyo G Talent ¥10,000,000 - ¥13,000,000 per year

    We are seeking a Frontend Expert to lead technical aspects of front-end development, ensure code quality, and make key decisions on technology selection, requirements definition, and architecture design. The ideal candidate will have experience leading technology selection, requi ...


  • Tokyo, Tokyo G Talent

    We are seeking a Senior ML Engineer to join our team in Tokyo. As a key member of our engineering team, you will be responsible for designing and driving the operation of systems that require high availability, such as electricity demand forecasting models and fraudulent transact ...

  • Global Engineer

    6日前


    Tokyo, Tokyo G Talent ¥3,000,000 - ¥5,000,000 per year

    We are seeking Backend Development Engineers.This role involves development work for major projects and web/business systems. · ...


  • Tokyo, Kantō, Japan Lan Thit Staffing Co. ¥4,000,000 - ¥6,000,000 per year

    We are looking for a Web Designer/Design Engineer to join our team. The ideal candidate will have experience in web design, UI/UX, and illustration production. They will work closely with producers, planners, and engineers to plan and design products related to service operation. ...


  • Greater Tokyo Area G Talent ¥8,000,000 - ¥12,000,000 per year

    Designing and developing a high-quality, high-performance, scalable, and secure software platform that meets the requirements of the company's business. · Designing and developing a high-quality, high-performance, scalable, and secure software platform that meets the requirements ...