Solution Consultant, Global Trade
ソリューションコンサルタント (グローバルトレード )
The Solutions Consultant, Global Trade role provides strategic prospective to customers with technical expertise, build quality relationships at senior levels with both IT and Business leaders and professionals, conduct thorough needs analysis for targeted demonstrations, uncover potential objections, and assist in defining the competitive landscape. This includes activities such as needs analysis calls (discovery calls), filling out RFPs, product presentations, integration demonstrations, technical deep dives, follow-up calls, one-off demonstrations with the intent to educate, and work with the sales team to create the "complete solution" during the pre-sales process.

This role requires proven track record of solving complex problems, answer prospects' and team members' detailed global trade solution related questions, prepare and perform detailed solution demonstrations to corporate customers. This individual will report to the Solution Consulting Head and will provide support to Sales team in winning new global trade solution business.

本ポジションでは、技術的専門知識を活かして顧客に戦略的な視点を提供し、IT部門およびビジネス部門のリーダーや専門家と高品質な関係を構築します。ターゲットを絞ったデモンストレーションのための精緻なニーズ分析、潜在的な反対意見の把握、競合環境の定義支援などを行います。ニーズ分析(ディスカバリーコール)、RFP(提案依頼書)の記入、製品プレゼンテーション、統合デモンストレーション、技術の探求(ディープダイブ)、フォローアップコール、教育を目的とした単発デモの実施、そしてプリセールスプロセスにおいて営業チームと連携して「完全なソリューション」を構築する業務が含まれます。

本ポジションには、複雑な課題を解決してきた確かな実績が求められます。見込み顧客やチームメンバーからのグローバルトレードソリューションに関する詳細な質問に対応し、企業顧客向けに高度なソリューションデモンストレーションを準備・実施する能力が必要です。この職務はソリューションコンサルティング部門の責任者に直属し、営業チームがグローバルトレードソリューションの新規ビジネスを獲得するための支援を行います。

About The Role
In this opportunity as a Solutions Consultant, you will:

• Be a technical subject matter expert in supply chain operations and lead client facing demos and presentations to support the sales organization.
• Work closely with sales executives and professional services team to achieve sales targets
• Be able to professionally represent and sell Thomson Reuters global trade management software solutions to corporate customers
• Be able to articulate Thomson Reuters value proposition as it relates to each prospect's unique critical business issues using customized global trade management software solution demonstrations
• Establish strong relationships with customers and provide business process consulting to ensure clients achieve maximum business return
• Work with other Thomson Reuters organizations to enhance solution offerings and provide feedback and direction from the field
• Visit customers and develop relationships to provide insight and value-add stories to the sales cycle
• Update data and configure functionality using SQL to build customer specific scenarios that are more easily related to their own business
• Being the technology evangelist for the legal solutions that Thomson Reuters sell -Be able to confidently present and contextualize the solution to customers and partners, including webinars/seminars, workshops etc.
• Review of articles, contents and other documents

業務内容
本ポジションでは、以下の業務を担当します。

• サプライチェーン業務における技術的専門家として、営業支援のための顧客向けデモやプレゼンを主導
• 営業担当者やプロフェッショナルサービスチームと緊密に連携し、売上目標の達成を支援
• トムソン・ロイターのグローバルトレード管理ソフトウェアを企業顧客に対して専門的に提案・販売
• 顧客の重要課題に合わせたカスタマイズデモを通じて、トムソン・ロイターの価値提案(バリュー・プロポジション)を明確に伝える
• 顧客との強固な関係を構築し、業務プロセスのコンサルティングを提供して最大限のビジネス成果を支援
• 他部門と連携し、ソリューションの改善や現場からのフィードバックを提供
• 顧客訪問を通じて関係を深め、営業活動に役立つ洞察や事例を提供
• SQLを用いてデータ更新や機能設定を行い、顧客のビジネスに即したシナリオを構築
• トムソン・ロイターのリーガルソリューションの技術推進者として、ウェビナー、セミナー、ワークショップなどで自信を持った提案・説明力を発揮
• 記事、コンテンツ、その他文書のレビュー

About You
You're a fit for the role of Solutions Consultant if you have the following required qualifications:

• Bachelor's degree in business or computer science
• 5+ years' experience working in a customer facing role or as an integral part of a customer facing team.
• Proven experience of pre-sales solution selling experience directly supporting complex sales engagements; selling a solution spanning multiple departments in a company and requiring their approval
• Strong interpersonal skills, written & oral communication abilities and training skills/experience
• ERP experience – hands-on experience with one of the major ERP platforms especially in supply chain module
• Demonstrated ability to communicate highly technical concepts and processes in layman's term.
• Demonstrated ability to resolve complex pre-sales technical problems, working with field sales personnel
• Demonstrated ability to present technical concepts in clear manner to customers through demos and presentations
• Knowledge of SAP GTS is desirable skill to have.

応募資格
本ポジションに適任な方は、以下の資格・経験を有しています。

• ビジネスまたはコンピューターサイエンスの学士号
• 顧客対応業務または顧客対応チームの一員としての5年以上の経験
• 複数部門にまたがる複雑な営業案件を直接支援したプリセールスソリューション販売の実績
• 優れた対人スキル、文章・口頭でのコミュニケーション能力、トレーニング経験
• 主要ERPプラットフォーム(特にサプライチェーンモジュール)に関する実務経験
• 高度な技術的概念やプロセスを分かりやすく説明できる能力
• フィールド営業担当者と連携し、複雑なプリセールス技術課題を解決する能力
• デモやプレゼンを通じて技術的概念を明確に顧客に伝える能力
• SAP GTSに関する知識があれば尚可

What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

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