Bilingual PMO

📍

Location:
Tokyo, Japan — Onsite (hybrid flexibility; must attend client office on request) 💰 Annual

Salary:
JPY 8,000,000 – 13,000,000 (based on experience) 👥 Openings: Up to 2 positions ⏰ Standard Hours: Mon–Fri, 09:00–18:00 JST
· Adjusted during sales/release cycles as agreed 🌟 Why This Role Matters Be the vital bridge connecting Japan’s business stakeholders with our global offshore engineering team. You will eliminate communication gaps, reduce coordination load for our Japan team, and directly strengthen the reliability and performance of our high-scale product recommendation platform. Build a rare, high-value skill set — technical expertise + cross-border project leadership + bilingual stakeholder management — while working in Tokyo. 🚀 What You’ll Do 🤝 Communications & Project Management (PMO)
• Act as the primary point of contact for Japan-based business teams, capturing and clarifying requirements and issues
• Translate business needs into structured, actionable workstreams for technical delivery
• Lead and attend meetings in Japanese; prepare agendas, decisions, action items, and risk updates — summarize and share in English with offshore teams within 1 business hour
• Facilitate regular coordination meetings with offshore teams; track action items and maintain decision logs 🛠️ Technical Support & Incident Response
• Monitor Algorithm/Pipeline and API service alerts during business hours and critical release windows
• Triage incidents within 15 minutes; submit impact assessments and evidence within 30 minutes
• Execute documented mitigation and recovery procedures (where authorized)
• Escalate to core offshore teams or clients immediately when required 🔐 Access Control & Security Governance
• Manage full lifecycle of system access: provision, modify, and revoke permissions for offshore team members
• Enforce security policies and maintain complete, accurate audit logs
• Ensure consistent compliance across all cross-border operations 📈 Process Improvement & Knowledge Management
• Collaborate with offshore teams to continuously refine development and operational workflows
• Study and apply e-commerce platform standards; guide offshore teams in adoption and compliance
• Own and maintain runbooks, operational guides, and our shared knowledge base ⚡ Scope Boundaries
• No final business or product decision-making authority
• No ad-hoc coding, infrastructure changes, or deployments — only pre-defined, approved recovery steps
• No independent approval of access rights or financial matters without explicit client authorization ✅ Who You Are 🧑 💻 Technical Background
• 5+ years professional experience in IT
• Hands-on proficiency with:
• Google Cloud
· Airflow
· BigQuery
· CloudSQL
· Kubernetes
· Python
· Go
· SQL
• Strong advantage: Proven experience in Data Engineering and REST API Development 🗣️ Language — Your Key Strength
• Fluent in both Japanese and English — professional proficiency in written and spoken
• Confident communicating complex technical and business topics with stakeholders at all levels 💡 Mindset & Skills
• Fast, reliable response and strong problem-solving ability
• Excellent stakeholder communication and business acumen
• Skilled facilitator — you keep distributed teams aligned and informed
• Detail-oriented documentation and process focus 🛠️ Tools We Use
• Collaboration: Microsoft Teams, Email
• Project & Documentation: Jira, Confluence, SharePoint
• Operations & Security: ServiceNow, dedicated monitoring channels 💼

What We Offer
• Competitive annual

salary:
¥8,000,000 – ¥13,000,000 JPY
• Onsite role in Tokyo with global exposure
• Grow a unique, in-demand profile bridging engineering, project management, and cross-cultural leadership
• Impact production systems used by millions of users